sla.get

    The method allows to retrieve SLA objects according to the given parameters.

    This method is available to users of any type. Permissions to call the method can be revoked in user role settings. See User roles for more information.

    The method supports the following parameters.

    (integer/array) Returns either:

    • an array of objects;
    • the count of retrieved objects, if the countOutput parameter has been used.

    Retrieving all SLAs

    Request:

    Response:

    1. {
    3.            "result": {
    4.                "1": {
    5.                    "slaid": "1",
    6.                    "name": "Database Uptime",
    7.                    "period": "1",
    8.                    "effective_date": "1672444800",
    9.                    "timezone": "America/Toronto",
    10.                    "status": "1",
    11.                    "description": "Provide excellent uptime for main SQL database engines.",
    12.                    "service_tags": [
    13.                        {
    14.                            "tag": "Database",
    15.                            "operator": "0",
    16.                            "value": "MySQL"
    17.                        },
    18.                        {
    19.                            "tag": "Database",
    20.                            "operator": "0",
    22.                        }
    23.                    "schedule": [
    24.                        {
    25.                            "period_from": "0",
    26.                            "period_to": "601200"
    27.                        }
    28.                    ],
    29.                    "excluded_downtimes": [
    30.                        {
    31.                            "name": "Software version upgrade rollout",
    32.                            "period_from": "1648760400",
    33.                            "period_to": "1648764900"
    34.                        }
    35.                    ]
    36.                }
    37.            },
    38.        }