8. Service monitoring

    Overview

    Service monitoring allows to create a hierarchy representation of monitored data.

    A very simple service structure may look like:

    Each node of the structure has attribute status. The status is calculated and propagated to upper levels according to the selected algorithm. The status of individual nodes is affected by the status of the mapped problems. Problem mapping is accomplished with .

    Service monitoring is configured in the Services menu, which consists of the following sections:

    Services section allows to build a hierarchy of your monitored infrastructure by adding parent services, and then - child services to the parent services.

    In addition to configuring service tree, this section provides an overview of the whole infrastructure and allows to quickly identify the problems that led to a service status change.

    In this section you can view SLA reports.

    Service actions

    You may also configure service actions.

    • send a notification that a service is down
    • send a recovery notification when a service is up again.

    See also:

    • SLA monitoring configuration